To continue to show ads and receive payments from Google AdSense, you need to verify your identity. This is to confirm the accuracy of your account information and protect you from fraud.

When you're required to verify your identity, we place a temporary payments hold on your account. Note, you won't be asked to verify your address via PIN until after you've successfully verified your identity.

Note: You have 45 days from the date we first ask you to verify your identity to submit the required documents in your account. After 45 days, if you haven't provided the documents or we're still unable to verify your identity from the documents you have provided, we'll stop showing ads on your pages.

How to verify your identity

Sign in to your account and follow the instructions on your "Payments" page.

• In AdSense, click Payments Verification check.
• In AdMob, click Payments.

Note: Verification can take up to 2 days.

Submit your documents

Here are some tips to successfully submit your documents:

• Use the same full name in all the documents
• Submit documents that are current and not expired
• Capture the entire document, the photo should be readable and in focus.
• Keep your image free of reflections and glare.
• Incomplete or obstructed documents or dark or blurry photos won't be accepted.
• Uploading documents or photos other than your ID may result in account suspension.

Document requirements for individual accounts

Your ID document must be a government-issued ID such as a passport, national/state ID, driving license, or residence permit (not an exhaustive list).

Document requirements for business accounts

• Proof of organization document
• Authorized, representative government-issued photo ID

Note: Your proof of organization document must:

• allow Google to confirm the current existence of the organization; expired documents or documents suggesting the organization does not exist or no longer exists can’t be accepted.
• be issued by an issuing authority, i.e., federal/state/municipal government, public institution (tax authority, securities and exchange commission, etc.), chamber of commerce, business registry, etc. This does not include utility bills, bank statements, insurance statements or rental agreements.

If we can't verify your identity

Sometimes we're unable to verify your identity from the documents you provide, for example, if your documents are blurry or unreadable. We'll let you know if this happens and invite you to resubmit.

To prevent abuse, we only allow a limited number of verification attempts. If you've reached your limit of attempts, use our Identity verification troubleshooter to find out what steps to take next.

Note: We can't remove the payment hold on your account until we've verified your identity.

Why your ID wasn't accepted and how to fix the issue

Expand all<span style="color: rgb(31, 31, 31);"> </span>Collapse all<span style="color: rgb(11, 87, 208);">The name on the document doesn't match the name on your profile</span>

<span style="color: rgb(11, 87, 208);">The country of the document doesn’t match the country on your profile</span>

<span style="color: rgb(11, 87, 208);">The document submitted was invalid</span>

<span style="color: rgb(11, 87, 208);">The type of document submitted is not supported</span>

<span style="color: rgb(11, 87, 208);">Your business information could not be verified</span>

<span style="color: rgb(11, 87, 208);">Your business address could not be verified</span>

<span style="color: rgb(11, 87, 208);">Part of the document was not visible</span>

<span style="color: rgb(11, 87, 208);">The document was poorly lit and not readable</span>

<span style="color: rgb(11, 87, 208);">There was reflection or glare on the document</span>

<span style="color: rgb(11, 87, 208);">The photo of the document was blurry</span>

<span style="color: rgb(11, 87, 208);">The photo of the document was too small</span>

<span style="color: rgb(11, 87, 208);">The document was expired or not current</span>

<span style="color: rgb(11, 87, 208);">The document could not be verified</span>

Changing your payments profile name after you complete identity verification

After you've successfully verified your identity, you won’t be able to change your name in your payments profile. If you have a valid reason to change your name, please contact us.

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